Privacy Policy
Last updated: February 5, 2026
ZILVY Diamonds ("ZILVY", "we") values your privacy. This policy explains how we collect, use, and disclose your personal data in compliance with Thailand's Personal Data Protection Act B.E. 2562 (PDPA).
1. Information We Collect
We may collect the following personal data: • Contact information: Name, phone number, email, LINE ID, shipping address • Order information: Product details, order history, ring size • Payment information: Transfer receipts (we do not store credit card data) • Technical data: IP address, browser type, cookies data
2. Purpose of Data Use
We use your data to: • Process orders and deliver products • Communicate about orders and after-sales service • Improve our products and services • Send promotional information and news (only with your consent) • Comply with laws and regulations
3. Data Disclosure
We may disclose your data to: • Shipping companies for delivery • Payment service providers • Government agencies as required by law We will not sell or rent your personal data to third parties.
4. Cookies
Our website uses cookies to: • Remember your preferences (e.g., language) • Analyze website usage via Google Analytics • Display relevant ads via Facebook Pixel You can disable cookies in your browser settings.
5. Data Subject Rights
Under PDPA, you have the right to: • Access and request copies of your data • Correct inaccurate data • Request deletion (right to be forgotten) • Object to data processing • Request processing restrictions • Request data portability • Withdraw consent at any time
6. Security
We implement appropriate security measures to protect your personal data from unauthorized access, use, or disclosure.
7. Data Retention
We retain your personal data for as long as necessary for the stated purposes or as required by law, generally not exceeding 5 years from your last contact.
8. Contact Us
If you have questions about this privacy policy or wish to exercise your rights, please contact: ZILVY Diamonds Address: 9/52 Workplace Ratchapruk, Bangkok 10160 Phone: 095-426-6166 LINE: @zilvy Email: privacy@zilvy.co